Asheville Vacation Rentals
Check In / Check Out
Check in time is any time after 3:00 pm the day of your arrival.
Check out is 11:00 am and our housekeeping staff will arrive promptly at 11:00 unless other arrangements have been made in advance of your stay. We are flexible when possible.
A minimum stay of 2 nights during most of the year with 3 nights on Holidays, 3-night stay in July and October and a 4-night stay for Thanksgiving and Christmas holidays. (Holiday must be included.) We consider shorter bookings based on availability if you contact us.
Deposits and Payment of Balance
- A deposit of $200.00 is required when you book over 30 days in advance of your stay. The balance will be due 30 days prior to your stay and will be charged to the credit card on file. If you book within 30 days of your arrival, payment is due in full.
Long-term reservations (>3 weeks):
- A deposit of $400 (credited toward your stay) is required when booking > 45 days in advance.
Short Term (<3 weeks)
We know that plans can go astray, and we try to be fair. If you must cancel, more than 30 days prior, all monies will be refunded minus a $50 processing fee. There will be no refunds for cancellations under 30 days; however, 50% may be credited toward a future stay. (call for availability) No refunds for early departures.
Long Term (>3 weeks)
Long term reservations are 3 weeks or longer. A $400 deposit is required, the balance must be paid in full 45 days prior to arrival. If you must cancel more than 30 days prior to yoiur stay, you will be refunded minus a $50 processing fee. For cancellations with fewer than 45 days’ notice, there are no refunds, but a credit for a like stay will be given off-season only.
Any credits used to reschedule a reservation are subject to season and availability. Discounts offered at time of original booking will not be applied to the rescheduled booking. Asheville Swiss Chalets is not responsible for the weather or other natural disasters and there will be no refunds for these occurrences.
We encourage you to purchase trip insurance which covers you from losses you may incur due to unforeseen circumstances. You can visit www.insuremytrip.com which offers quotes and policies from several companies. Premiums are based on the cost of your trip.
Damages and Smoking Policy
There is absolutely NO SMOKING allowed inside any of our rentals. Smoking areas are provided on the front porch or the back deck. A minimum charge of $200 will be applied to your credit card on file if there is evidence of smoking after your departure.
Our environment is best suited for adults and pets and our rentals are not child-proof and are decorated with breakable accessories. If you are comfortable that your children will be respectful of our property, we will be happy to accommodate you.
Rates are based on 2 occupants per bedroom. (For example, a 2-bedroom chalet is priced for 4 people.) For parties that exceed the number of guests per unit, there is a $15.00 charge per person, per night, maximum $75 per week.
Click here to see our full pet policy. We accept dogs in all of our rentals. The Lower Zurich and Upper and Lower Georgia Peaches are canine & feline friendly!
Due to insurance regulations beyond our control, we are unable to accept pets of the following breeds: Akita, Chow, Pit Bull, Doberman Pinscher, Rottweiler, Presa Canario, Wolf hybrid and American Staffordshire Terrier.
Our chalets are professionally cleaned before you arrive and after you leave. If you feel we missed something, please report it to as soon as you notice. Our housekeeping fees vary depending on size of unit and length of stay.
- 1-2-night stays in 1 or 2-bedroom rental have a $65 housekeeping fee. This fee is waived for bookings of 3 or more nights.
- Full duplexes (Full Berne and Full Zurich) have a $130 housekeeping fee for any stay.
- Our 3-bedroom homes (the Georgia Belle and the Ridgeway House) have a $150 housekeeping fee for any stay.
We expect our guests to leave the chalets in the condition in which they are found aside from normal use. If a chalet requires cleaning beyond normal or a pet mess is found, we will charge a minimum fee of $50.
All guests are financially responsible for the time reserved. There will be no refunds due to weather, change of plans or early departures from our vacation rentals in Asheville, NC or Weaverville, NC.
We have special rates for monthly visits. Call us at 828-645-8101 for pricing on long term vacation rentals.